NDIS Support Coordination

Hope & Care Community Services provides support coordination to help NDIS participants understand their plans, connect with suitable providers and use their funded supports effectively. Our approach promotes informed choice, confidence and greater independence.

Support Coordination We Provide

Depending on participant needs and service availability, support may include:

Understanding NDIS plans and support budgets
Connecting with suitable providers and community services
Coordinating different supports and service agreements
Building skills to manage supports independently
Preparing for changes or challenges in support arrangements
Reviewing whether current supports are meeting participant goals
Providing progress information and reports when required

Who Can Access Support Coordination?

Support coordination may be available when it is funded in a participant’s NDIS plan. The level of assistance provided depends on the participant’s circumstances, support needs and approved funding.

A support coordinator works with the participant to organise supports around their individual needs, circumstances, goals and available funding.

Levels of
Support Coordination

The NDIS may fund three levels of support coordination:

Level 1: Support Connection – Assistance to understand the plan and connect with providers and community supports.

Level 2: Coordination of Supports – Support to coordinate services, build capacity and increase independence.

Level 3: Specialist Support Coordination – Higher-level assistance for participants with complex needs or barriers to accessing supports.

Frequently Asked Questions

What does a support coordinator do?

A support coordinator helps participants understand and use their NDIS plan, find suitable providers and develop the skills to manage their supports.

Is support coordination the same as plan management?

No. Support coordination focuses on organising and using supports, while plan management focuses on invoices, payments and financial administration.

Can a support coordinator help me change providers?

Yes. A support coordinator can help participants review existing services, explore alternatives and change providers when appropriate.

How to Access?

Call our team on (07) 3892 1990 or email support<at>hccs.net.au. and we will help guide you through the process.

We have offices in Greenslopes, Burpengary East & Brookwater.
NDIS Provider Number: 4050014576
Registered with the NDIS Quality and Safeguards Commission